Yahoo customer support is always free of charge
Assistance from Yahoo Customer Care may come via email, chat, social media, help articles, or our Yahoo help community. Whether you forgot your Yahoo password, can't sign in to Yahoo Mail, or need help with another Yahoo product or service, Yahoo will NOT ask you to pay for support.
Yahoo phone number - If you see a Yahoo customer service number posted online, it isn't Yahoo support.
Things Yahoo customer service won't do
- Charge you to assist you in any way (reset your Yahoo password, provide technical support, or address abuse or Yahoo account security concerns).
- Request to remotely connect to your computer for any support-related request.
- Support or endorse third-party offerings that provide customer support for a fee.
If you paid for help with your Yahoo account, you weren't working with Yahoo Customer Care. Contact your financial institution to report the charge as soon as possible and take these steps to review your Yahoo account's security.