We are currently experiencing high email volume and we would like to apologise as there will be some delay responding to your enquiry sent to us via our e-mail. Our current email response time is between 24 to 48 hours. Alternatively, for password and sign-in issues, you may try our self-service option via Sign-In Helper.

Supported web browser for Yahoo products

Most Yahoo products are browser-based and work best with the newest version (excluding "beta") of the browsers listed below. Yahoo features may not work properly if you're using an older operating system (which can't be updated) or an outdated or unsupported browser.

  Internet Explorer - IE is no longer a supported browser for Yahoo products.

If you're still having trouble loading Yahoo pages using the latest version of your browser, try our steps to clear your cache or review our browser troubleshooting article.